aec67 — Safe and Responsible Platform

Our Commitment to Responsible Gaming

At aec67 we believe that enjoyable gaming should always be controlled and safe. Our responsible gaming tools and guidelines for 21+ users will help you play in a healthy way.

Our Responsible Gaming Policy

aec67 is committed to providing a safe, transparent and responsible online entertainment environment for players in Bangladesh. Online casino and sports betting can be a source of enjoyment, but it should never be allowed to have a negative impact on your life. Responsible gaming means understanding your limits, managing your budget and viewing gaming as entertainment — not as a source of income.

Our platform provides services only to users aged 21 or older. If you feel gaming is getting out of your control, use our self-exclusion, deposit limit and time-out tools. Our 24/7 Bengali support team is always by your side.

21+ Only This site is for adults only.

Important Warning: Gambling can be addictive. Do not place larger bets hoping to recover lost money. Every bet is for entertainment — not for making a living. If you feel gaming is having a negative effect on your personal life, family or finances, seek help now.

Our Protection Tools

aec67 provides several effective tools to help you play responsibly and manage potential risks.

Set Deposit Limits

You can set daily, weekly or monthly deposit limits. Once a limit is set, it will not be possible to deposit more than the specified amount within the given period, helping you keep your budget under control.

Self-Exclusion Feature

You can suspend your account yourself for a set period of time. During this period you will not be able to log in to the platform or carry out any transactions. This is an effective way to regain control over your gaming.

Time-Out Feature

Need a break for a while? Set a time-out from 1 day up to 6 weeks. During this period your account will be temporarily inactive and you can return with a fresh mind.

Set a Loss Limit

Set a maximum loss amount in advance on a daily or weekly basis. Once you reach this limit you will not be able to place any more bets. This helps reduce financial loss and encourages mindful play.

Session Alerts and Reminders

If you have been playing for a long time, our system will remind you to take a break. Use the session timer to stay aware of time, and take advantage of automatic logout after a set period.

24/7 Support and Guidance

If you have any concerns about your gaming, contact our Bengali-speaking support team. Our representatives are available day and night and are able to provide the right guidance for any issue.

How to Recognise Problematic Gambling

Warning Signs

Monitor your own gaming behaviour. If you notice any of the signs below, take action quickly:

  • A tendency to place larger bets to try to recover lost money
  • Hiding your gaming from family or friends
  • Borrowing money or dipping into savings to fund your gaming
  • Neglecting work, studies or everyday responsibilities
  • Feeling restless or irritable when not playing
  • Spending more than your set budget and being unable to stop yourself
  • Turning to gaming to relieve stress, loneliness or frustration

Build Healthy Gaming Habits

Responsible gaming means having fun with awareness. These habits will help you stay well:

  • Set a fixed budget before each session and stick to it
  • See gaming as a source of fun, not as a financial solution
  • Take regular breaks and observe your time limits
  • Prioritise spending time with family and friends
  • Avoid playing when drinking alcohol or under mental stress
  • Keep our deposit limit and loss limit tools active
  • Review your gaming history regularly and watch for patterns

Self-Exclusion Process

If you feel you need a short-term or long-term break from gaming, use aec67's self-exclusion feature. Follow these simple steps below:

1

Log In to Your Account

Log in to your aec67 account and go to the "Account Settings" section. Find the "Responsible Gaming" tab there.

2

Choose a Limit or Exclusion Option

Deposit limit, loss limit, time-out or full self-exclusion — select the option that suits your needs.

3

Set the Duration

Choose from 1 day up to permanent self-exclusion. Confirm the duration and submit.

4

Contact the Support Team

If you have any trouble with the settings or need further assistance, contact our 24/7 live chat. We will assist you immediately.

Get in Touch for Support

Our expert team is by your side day and night. Feel free to reach out with any concern.

24/7 Live Chat (in Bengali)
[email protected]
Response time: very fast

Permanent Self-Exclusion

If you want to close your account on a long-term or permanent basis, let our support team know. For permanent self-exclusion, we will fully deactivate your account and will not accept requests to open a new account in the future. Your well-being is our highest priority.

Age Verification Policy

21+ Age is Mandatory

You must be at least 21 years old to use aec67. This is not a flexible rule — it is a firm commitment. We verify age at registration and you may be asked to provide identity documents if needed.

We have put strict technical measures in place to protect minors. If there is a minor in your household, keep your device secure from them. Do not share your password and keep your login details private.

  • Age verification is mandatory at registration
  • Identity documents may be requested in cases of doubt
  • Registration on behalf of a minor is strictly prohibited
  • A minor's account will be closed immediately and funds will be returned

Account Security

Always keep your login details secure. Do not share your password with other family members. Always log out after playing and use a strong password. aec67's SSL encryption keeps all your information safe.

Ways to Get Help

You are not alone. If you feel gambling is affecting your life or the life of a loved one, aec67's support team and the guidance below will be of help to you.

Direct Support

Talk to our Bengali-speaking representatives on aec67's 24/7 live chat. Your privacy will be fully protected. We help without judgement.

Live Chat: available 24/7
[email protected]

The Role of Family and Friends

If you notice signs of problematic gambling in a loved one, talk to them with empathy. Support them without leaving them alone and contact aec67 if needed. We also provide guidance to family members.

Financial Guidance

If you are facing financial difficulties related to gambling, consult someone you trust. Create a budget, set card limits if necessary and draw up a financial recovery plan. Our support team is always ready to provide the right guidance.

Questions and Answers about Responsible Gaming

You must be at least 21 years old to use aec67. This is a non-negotiable rule. Age is verified at registration and identity documents may be requested if needed. Accounts belonging to users under 21 are closed immediately.

Log in to your account and go to the "Responsible Gaming" section under "Account Settings". There you will find options to set daily, weekly and monthly deposit limits. Once set, a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period, but reducing one is instant. If you have any trouble, let our support team know.

Self-exclusion means you temporarily or permanently deactivate your account on your own. During this period, logging in, placing bets, or making transactions is not possible. For short-term options, you can choose anywhere from 1 day to 6 weeks. For long-term or permanent self-exclusion, contact our support team directly.

Yes, online gambling can become addictive for some people. If you notice that your control over playing is fading, you are neglecting family or work, or you keep playing to recover lost money — these may be signs of problematic behavior. Speak with our support team at aec67 and use the self-exclusion feature if needed.

At aec67, the minimum deposit is ৳500 and the minimum withdrawal is also ৳500. This applies to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are usually processed within 10 to 45 minutes. As part of responsible gaming, stay within your budget and do not deposit more than you need to.

If a loved one shows signs of a problem, speak with them compassionately and do not leave them alone. Help them use aec67's self-exclusion or deposit limit settings. Contact our 24/7 support team — we also provide guidance to family members. Remember, addiction is a problem — it is not a character flaw.

Play responsibly at aec67

Enjoy yourself and stay safe. Our gaming family and support team are always by your side. Read our FAQ to learn more or get support directly.

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